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What You Need to Ask Before Hiring an AC Repair Company

July 13, 2017

At PWA Heating & Cooling Inc, we know that choosing a company you can count on to complete AC repair in Plainfield is important. We understand how important it is to find a dependable company that does fantastic work. We can help. Determining the answers to these questions can help you make a confident, knowledgeable decision.

  1. How long have you been in business? A company that has been around a long time with long-term employees is typically a good one.
  2. Is your company insured? Any professional that works in your home should carry liability insurance to guard you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians carry? A truly professional AC repair company will require their professionals to be licensed, certified, and require ongoing education and training of their technicians to keep them up-to-date with industry trends and developments.
  4. Do you have any references you can offer? A reliable company that offers AC repair should have a number of references they’ll happily provide you. Check these references and find out all the details about AC repairs the prospective company has done.
  5. Will you give a written estimate? Make certain to get a written estimate so you can look at all the details involved with your AC repair. And remember, the cheapest estimate isn’t always the best estimate. Your detailed estimates should help you whittle down companies you aren’t wanting to work with, no matter how much less they are.
  6. Do your technicians have experience working on my system? You may want to ensure the company you go with has experience working on your brand of equipment, especially if it contains any less-common features.
  7. Will my AC repairs be warrantied? Work that has a warranty is a no-brainer. If a company isn’t ok standing behind their work, you should move on.

If you’d like any more information about AC repairs and would like to talk about these questions with us, give PWA Heating & Cooling Inc a call at 815-410-1231. We’re happy to help!