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What to Look for in an AC Repair Technician

July 08, 2015

Get ready to get your shorts out of storage, the weather is certainly heating up here in Plainfield. Your AC is going to be in for a workout this season. If you haven’t already, it’s a smart idea to have an AC repair professional chosen and properly vetted before your AC has any problems surviving an incoming heatwave.

It would be optimal if you could just select the first number out of the phone book and have confidence that they’ll do a satisfactory job, but there are companies out there that are looking to take advantage of your unfortunate predicament. We don’t want to leave you sweating a shady repairman or the heat so the team at PWA Heating & Cooling Inc has some red flags to be on the lookout for that let you know you may be dealing with an unreliable company.

1) Requesting Full Payment Before Starting Work

A reputable company will provide you with an estimate before beginning any work. Any company demanding payment prior to starting work should be called into question. Another demand of a shady company is asking for payment in cash. This could lead to annoyances down the road having your problem fixed accurately or completely.

2) Quotes a Cost Ahead of Inspection

A technician may have an educated guess of what is going wrong with your air conditioner over a phone call, but they won’t know for certain until they have actually inspected your system. Look for a company that will provide you with an estimate only following an inspection.

3) Refuses to Put it in Writing

If you’ve viewed even 5 minutes of a court show on TV, you know it’s an absolute must to get it in writing. This is non-negotiable. If a company isn’t willing to put the work and charges into writing, don’t trust them to accomplish the work. By getting a signed contract prior to work beginning you’re making certain that you and your contractor are on the same page and you’ll have no unanticipated costs after work has been completed.

4) They aren’t licensed

Not every state requires that contractors are licensed, but a great number of them do. You can look up online and see if licenses are required in your state. If you are located in a state that requires licensing, by choosing a licensed company, you’re shielding yourself from a company that uses inexperienced workers. And any grievances or issues with the company you choose can be reported. If you come across a company that is operating without a license, there’s most likely a reason for that and you’ll want keep clear.

These warning signs will hopefully help guide you along as you’re looking for a dependable AC repair technician in the Plainfield area. The pros at PWA Heating & Cooling Inc are ready to get the project done right and earn your trust. Give us a call at 815-410-1231 to schedule an appointment up with us anytime.