No major decision should be made without first doing your homework, that includes the decision of deciding on an HVAC contractor. You’ll want to find a contractor that will listen to you and make certain they are meeting all your home comfort needs.
HVAC installation isn’t a good candidate to be a DIY project. You’ll need to find a contractor that is highly skilled in a number of areas. They will evaluate your home’s load calculation, pull permits to guarantee local codes are met, check piping and plenty of steps in-between. If your top-of-the-line system doesn’t receive a top-of-the-line installation, you’re more likely to get mediocre performance from your system.
The experts at PWA Heating & Cooling Inc have put together some questions to ask to assist you on your journey of finding your ideal HVAC contractor.
Do they have references or referrals?
When deciding to work with a company they should be able to furnish you with a list of recent customers that can verify the quality of their work. Once you receive that you can call and find out about their recent HVAC projects, if they are satisfied with the results and if they would hire the company again in the future.
Some other sources to check with are the ACCA (Air Conditioning Contractors of America) and the Better Business Bureau. Finding a contractor on BBB will allow you to read through consumer ratings and will also show you any customer complaints lodged against a company. The ACCA is a non-profit that employs the expertise of over 60,000 professionals and 4,000 businesses. Contractors that are a part of ACCA are serious about their profession and will gladly provide you with referrals.
One other option is requesting the help of your friends on social media. These recommendations are coming from people you know and trust. You’ll probably not only get feedback on what contractors to use, but also who to avoid. If you’re looking for endorsements from your neighbors, nextdoor.com is literally a your neighborhood’s own social media site.
Are they NATE-certified?
If your contractor is NATE-certified you can have confidence that you’re getting a contractor that meets the highest standards in installation and service. NATE (North American Technician Excellence) is a non-profit organization for HVAC technicians. To achieve NATE-certification a technician has to pass specialized and real-world tests that were put together by a committee of the top industry experts.
Are they properly licensed and insured?
Almost all states require licensure for HVAC contractors. This provides protection for consumers from companies that use unqualified workers. A quick online search will show you whether your state requires a license or not. If you reside in a state the requires a license and your contractor doesn’t have one, look elsewhere to avert any issues.
When to ask these questions?
The perfect time to locate a quality HVAC contractor is prior to a breakdown. If you get your system checked when it’s functioning properly and get your regular maintenance scheduled to keep it running properly.
A relationship built on trust and experience is important to us at PWA Heating & Cooling Inc in Plainfield. Our professionals will happily answer any questions you may have about home comfort. Give us a call at 815-410-1231 or set up an appointment with us using our online scheduler.